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QUALITY POLICY STATEMENT

Freight Solutions is a customs clearing and freight forwarding services organisation that aspires to be amongst the leaders within Zimbabwe and the Southern Africa region. We aim to attain our market leadership through our commitment to:

  • Provide outstanding services to our clientele by timely responding to customer requirements.
  • Clearly define our processes and work methods to ensure consistent delivery of quality services in line with international standards.
  • Develop our market and grow our market share locally and within the region.
  • Partner with a recognized world-wide network of freight agencies who share our commitment to quality.
  • Skills development and retention by creating a healthy work environment and culture that fosters professional growth and excellent work ethics.
  • Acknowledge, motivate and reward outstanding employee performance.
  • Develop, implement, operate and continually improve our ISO 9001:2015 Quality Management System.
  • Comply with applicable corporate governance, legal and other requirements.

This policy is regularly reviewed and communicated to all employees who have an obligation to abide by its requirements.